Release a changelog for updates to the Dynamics CRM sync / integration plugins

Release a changelog for updates to the Dynamics CRM sync / integration plugins

Currently, there is no way to know what new features or fixes are included in the Microsoft Dynamics plugin releases.  This transparency is a must for companies that rely on Dynamics CRM and Marketo and has been the cause of hours of frustration and confusion for us and placed additional demands on Marketo support staff who have no easy way of learning what's changed in the latest releases.

4 Comments
Level 10 - Champion Alumni

Does Marketo do this now for SFDC users?  For the record, we're on Dynamics 2015 Online - and this would be very useful.  To be honest, hard to believe that this doesn't exist.

Anonymous
Not applicable

After weeks of waiting for a response to my ticket, I got this:

Hello Ken, Thank you greatly for your patience. Product management responded:
Any feature/major enhancement we release, we release though the release notes.
2.0.0.0 – Added Sync Filter
2.0.0.2 – Added CO Support
3.0.0.0 – Connections support for Opportunity
3.0.0.2 – Split Solutions for 2011 and the rest
4.0.0.10 – Coming (Async Plug-in). Performance benefits.
The ones in between were bug fixes.

Of course, my next question was "Where are the release notes?"  I'll update here when I hear back.

Anonymous
Not applicable

Just wanted to close this out: here's where they pointed me:  https://docs.marketo.com/display/public/DOCS/Release+Notes

There are some high-level Dynamics sync release notes available at that link; however, in the span of time between each release note there are usually several iterations of the Dynamics sync plugin. Looks like the product team is not interested in keeping customers any more informed than what they include in those notes.

Community Manager
Status changed to: Open Ideas