Program Acquisition via SFDC

Program Acquisition via SFDC

Based on what I have researched and what has been advised to me by Support, it seems impossible for Program Acquisition data to be applied in Marketo based on a new lead/contact being added to a campaign in Salesforce (that is syncd to a program).

As an example - after a large tradshow we may come back with several thousand scans.  We import these scans into a Salesforce camapign with a member status via a 3rd part de-duplication app.  We do this as Marketo only de-duplicates based on email, and only creates new leads, not new contacts in matching accounts.

But because the lead/contact gets created in Salesforce and then added to a campaign, Marketo doesn't add any acquisition data.

This is frustrating as I have to set up trigger campaigns for every program to add the acquisition data.

We actually look for leads/contacts without any acquisition data and then apply this program's details.  This way we see "catch up" with old data that was imported before we used Marketo.  I know this isn't strictly speaking true but does help with our Marketo analysis later.
4 Comments
Anonymous
Not applicable
Are you trying to store the acquisition data in lead source?  We created a secondary field so that we capture original lead source, and another field to capture acquisition details. 
Mark_Farnell
Level 5
No, we keep lead source as Trade Show, in this example, but we want the rich acquisition data of which Trade Show in MKTO for the analytics we can then get.
Grégoire_Miche2
Level 10

Duplicates with this one :

kh-lschutte
Community Manager
Status changed to: Open Ideas