Please provide a more usable window/frame for the Support comments/thread

Please provide a more usable window/frame for the Support comments/thread

Many of our support tickets include back and forth discussions that are captured in the comments section of the support ticket.  Most of the time, we reply directly via email and this unfortunately includes the entire email message. We're trying to remember to only include our comments here.  But regardless, when the thread gets extensive, it's very difficult to view the thread in such a small window/frame.

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5 Comments
Thomas_Krulikow
Level 1
Here, here!
Kenneth_Law
Level 10
Thank you for the feedback. We certainly understand how frustrating and annoying this can be and we are working on an optimal solution for viewing recent case comments as well as the case history. Stay tuned for future developments in this area.
Anonymous
Not applicable
Now that I've been tracking some issues for a couple weeks, I must strongly express my support for this idea.

The interface is awful.  The 3-inch mini-frame that contains the comments has got to go!
Dan_Stevens_
Level 10 - Champion Alumni
Any update on this?
kh-lschutte
Community Manager
Status changed to: Under review