If a user is removed from Marketo, remove authorized support access.

If a user is removed from Marketo, remove authorized support access.

This is a pretty straightforward idea but one I've run into multiple times: once a user is removed from a Marketo instance, they should automatically have their Authorized Support access revoked. Given that the two aren't aligned, this can cause issues and confusion for both Marketo Support and the client.

2 Comments

Adding a quick update here: this should also extend to the primary contact for an instance so that if they are removed, there is some alert about who the primary contact should be delegated to.

Community Manager
Status changed to: Open Ideas