Fix workflow for editing fields on a Marketo Custom Object.

Fix workflow for editing fields on a Marketo Custom Object.

Hi there,

The workflow for editing fields on a Marketo Custom Object is extremely buggy and un-automated:

1. To edit a field on the custom object (e.g. changing the name, modifying the field type, etc), you cannot simply click "edit". You need to delete the field, re-create the field again with the changes you want, and re-publish the object.

2. You are unable to perform a modification and edit the object without needing to republish the object after every action. For instance, to delete the an existing field, you ideal workflow would be:

- Delete "Field A"

- Create new field "Field AB"

- Republish the Custom Object

However, using that workflow, Marketo will NOT save ANY of those changes. In order to get Marketo to save them, you literally have to republish after each step. The workflow actually looks something like this:

- Delete "Field A"

- Republish Custom Object (to save action of deletion)

- Create new field "Field AB"

- Republish the Custom Object

This is akin to having to actively save an email or HTML template after every line item change! If anything, this actually seems like a bug to me, but after speaking with one of the support managers (specifically, Brandon Fong), it doesn't sound like it? Really terrible user experience all in all.

3. Similarly, if the field you wish to edit has already been populated with information, you're out of luck and are unable to delete, modify the type, or rename the field at all. I guess this is standard procedure with regular Marketo fields as well, but at least we are able to modify regular fields and rename to something like "DEPRECATED".

1 Comment
Community Manager
Status changed to: Open Ideas