Detailed Error Message when Lead Merge Fails

Detailed Error Message when Lead Merge Fails

When a lead merge fails, Marketo only returns a message saying that it failed with no additional details. It takes a Support request to get the detailed error logs that spell out why the merge failed.

It would be great to be able to see these detailed messages within Marketo when the failure occurs. It is very inefficient and time-consuming to have to request this information from Support.

2 Comments
Grégoire_Miche2
Level 10

Generally speaking, the level of details of failure logs has to be improved...

kh-lschutte
Community Manager
Status changed to: Open Ideas