Deep Dives: Order Bullets Logically, Not Alphabetically

Deep Dives: Order Bullets Logically, Not Alphabetically

I often direct my team to the Deep Dive help articles since they includes a comprehensive listing of articles associated with a common topic.  Unfortunately the listing of bullets is presented alphabetically instead of logically.  For example, look at the the Engagement Programs Deep Dive (http://community.marketo.com/MarketoDeepDive?id=kA5500000008QlPCAU).  As someone who is not yet familiar with the functionality, it would seem obvious to present this listing in a step-by-step approach rather than jumping around from link to link.  In this example, "Add Content to a Stream" should not be the first bullet (I haven't even created a stream yet).  Instead, the list could be arranged as follows:
  • Create an Engagement Program
  • Create a New Smart Campaign
  • Add Content to a Stream
  • Add Leads to an Engagement Program
  • Enable Communications Limits
  • etc.
2 Comments
Anonymous
Not applicable
We are in the process of reordering them and making them more natural.  Hopefully soon. 🙂
kh-lschutte
Community Manager
Status changed to: Under review