Hi,
I have had a lot of sync issues to deal with recently I realized it's very difficult to isolate and troubleshoot the leads that failed to sync.
I think having a field that indicates Marketo of the date of the last successful SFDC sync would be of great help.
My use case is that some clients encounter situation where campaign sync errors or lead sync errors happen and blocks the leads from synching. Despite all our joint efforts with the CRM team it's not something we could completely avoid, but rather keep under control.
Currently the only way we have to visualize these leads is to go to notifications and investigate each leads separately, and fix them manually.
My idea is to have a field that indicates "Last SFDC Sync" Date stamp to help isolate these leads.
This would allow me to combine various smartlist filters for reporting, to run batch action flows, and would really facilitate the investigation of potential sync issues.
Example Use Case:
Pull MRK Qualified Leads that where not properly pushed to sales to send for data quality control staff to investigate.
Smartlist:
Logics: 1 AND 2
Filters:
1 - Data Value Changed
Add Constraint / Attribute: Lead Status
New Value = MRK Qualified
Date of Activity: in past 24 hours
2- Not Data Value Changed
Add Constraint / Attribute: Last SFDC Sync Date
Date of Activity: in past 24 hours
Once we have that in hand we could event leverage that to make batch updates and backfilling.
I hope this idea takes off.
David
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