Allow Engagement Stream to use multiple Campaigns within a Program

Allow Engagement Stream to use multiple Campaigns within a Program

Allow Engagement Content Streams to include multiple smart campaigns from a Program. In other words, add "Smart Campaign" as a Content Type and the Smart Campaign could be from the same or different Program as the one used elsewhere in the stream.

Right now, it seems like one has to create a unique Program and associated smart campaign for every personalized content (white paper, webinar, etc.) to be sent to the lead (based on their industry, demographics, activity, etc.). That's too much overhead.

I read somewhere that the Program membership is used to verify uniqueness of content for Program Type content. I guess by the same token (no pun intended), you could use Campaign membership as the criteria to ensure unique sends.

4 Comments
Anonymous
Not applicable
The upside of creating one program per content piece is that you can easily get reporting on individual content engagement when using RCA
Anonymous
Not applicable
Steven,

Yes, that's true. Program membership has the benefit of being able to get individual analytics for each content. Campaign Type content adds more flexibility (and ease of setup) to how you would want to structure your content streams while accepting the trade-offs.
Anonymous
Not applicable
Cheryl and team, Thanks for changing the status to "Maybe One Day". 🙂
kh-lschutte
Community Manager
Status changed to: Open Ideas