Access to SFDC sync logs

Access to SFDC sync logs

Marketo support has access to SFDC sync logs to help diagnose when the sync is lagging behind and what seems like information on the type/number of changes queued to process. Giving us Marketo admins some level of access to those sync log details would help us monitor the sync more closely and be able to provide quicker feedback to users why changes are not updating in a normal time frame.

5 Comments
Level 6 - Champion

Have the same issues, would love to see this implemented.

and also see this one :

-Greg

This would likely have the ancillary benefit of reducing the number of cases to Marketo support. There have been a few times I've submitted a case for an issue that turned out to be related to a sync backlog. If I could have seen that myself, I would have given things a chance to resolve themselves before contacting support.

Community Manager
Status changed to: Open Ideas
 
Marketo Employee
Status changed to: In Production