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the preview pane in the inbox page is gone.

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the preview pane in the inbox page is gone.

Dear all,

Since this morning, the preview pane is gone in the inbox page and the list of items is very long:

pastedImage_1.png

pastedImage_2.png

In fact, if I scroll a lot, I finally see the preview pane, but it makes it competly unusable. There is room for about 50 inbox lines, vs about 10 before.

Happens on Chrome and Safari, Mac OSX, at least.

-Greg

Janet Dulsky

1 ACCEPTED SOLUTION

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Re: the preview pane in the inbox page is gone.

Hi Janet,

Not your fault

The problem is still there. What is very strange is that if I connect in te same bowser with another profile (on a customer instance), the inbox is normal. If I disconnect and reconnect with my primary account, the problem is there.

I switch back to the customer instance, and the issue is gone!

-Greg

View solution in original post

2 REPLIES 2
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Marketo Employee

Re: the preview pane in the inbox page is gone.

Grégoire Michel​, I'm sorry you're having challenges in Community recently. My inbox appears as normal today. Are you still experiencing the issue? I will create another ticket if so.

Thanks.

Janet

Highlighted

Re: the preview pane in the inbox page is gone.

Hi Janet,

Not your fault

The problem is still there. What is very strange is that if I connect in te same bowser with another profile (on a customer instance), the inbox is normal. If I disconnect and reconnect with my primary account, the problem is there.

I switch back to the customer instance, and the issue is gone!

-Greg

View solution in original post