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New Community Login Pains

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Anonymous
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New Community Login Pains

Why does it take me three attempts to login and view a discussion on the community if I am not already logged in?

Here's what happens...

  1. I receive an email from Marketo when someone replies to a discussion I'm following.
  2. I click view discussion
  3. I'm prompted to login and taken to 'My Marketo' screen in the product
  4. I click the email link again and am taken to the community home page, https://nation.marketo.com/welcome
  5. I click the email link for the third time and am finally taken to the actual discussion.

Please fix this Marketo!

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1 ACCEPTED SOLUTION

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Level 7

Re: New Community Login Pains

Thanks for sharing your experience Todd.  We have filed a ticket with our developers to fix this issue as it is not intended behavior.

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Anonymous
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Re: New Community Login Pains

Todd Plunk​ Sorry to hear about your issues (It is very helpful for us to hear about these sorts of things). l As you know, we just launched and are still ironing out some issues. Let me take this to the product team and discuss it with them.

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Level 7

Re: New Community Login Pains

Thanks for sharing your experience Todd.  We have filed a ticket with our developers to fix this issue as it is not intended behavior.

View solution in original post