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Have you been experiencing significant difficulties using the community for the past 2/3 days?

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Anonymous
Not applicable

Re: Have you been experiencing significant difficulties using the community for the past 2/3 days?

I have opened a case and am working with Jive on resolving this issue. We had a release Friday night, so that might be impacting things. Although, I know Josh has had some issues since early last week.

Josh Hill

Dan Stevens

Scott

Grégoire_Miche2
Level 10

Re: Have you been experiencing significant difficulties using the community for the past 2/3 days?

Hi Scott K. Wilder​,

My own problems have also started before the Friday release. For me at the moment, the community is almost impossible to use. I have to reload each page 3/4 times, they take forever to load and some functionality won't work whatever I do.

-Greg

Anonymous
Not applicable

Re: Have you been experiencing significant difficulties using the community for the past 2/3 days?

I am working on this issue now..

Josh_Hill13
Level 10 - Champion Alumni

Re: Have you been experiencing significant difficulties using the community for the past 2/3 days?

I have two other issues, which have been happening more today:

- The select box on the first page of the Discussions list does not work or react unless I refresh the page.

-Sometimes the Reply to Person link just has "javascript void(0)" when I hover.

Anonymous
Not applicable

Re: Have you been experiencing significant difficulties using the community for the past 2/3 days?

OK> Will relay this info to Jive.

SanfordWhiteman
Level 10 - Community Moderator

Re: Have you been experiencing significant difficulties using the community for the past 2/3 days?

Just now, couldn't edit a post because (a) the font color was white and (b) Save Reply wouldn't work.  Could copy the text and delete the post.  FF 43/Win.

Also the stuff Greg and all reported with needing to refresh.

Anonymous
Not applicable

Re: Have you been experiencing significant difficulties using the community for the past 2/3 days?

Josh Hill

Sanford Whiteman

Dan Stevens

Are you still experiencing site issues? If so, pleas let me know what they are and provide screen shots. Thank you

Dan_Stevens_
Level 10 - Champion Alumni

Re: Have you been experiencing significant difficulties using the community for the past 2/3 days?

Scott K. Wilder, I just tested again in Firefox and Chrome on my Macbook Pro.  For about 5 minutes, everything worked well.  But then after that, all the same issues re-surfaced.  None of the links work: unable to reply (I'm using Safari to reply here), none of the right-side links work, nothing happens when clicking on the top navigation (except HOME), unable to view our support cases (see screenshot below), unable to copy/paste images into posts/replies - basically everything I've already shared in this thread.  Screenshots won't help since it's a behavior issue - not an interface issue (except for the screenshot I shared above of how some of the interface looks when using Safari).

Marketo_Marketing_Nation_Community.png

Dan_Stevens_
Level 10 - Champion Alumni

Re: Have you been experiencing significant difficulties using the community for the past 2/3 days?

Looks like this issue is affecting all three browsers.  Even Safari started to exhibit all behaviors after I posted my reply above.  I then navigated to another post, hit "reply" and nothing.  I had to manually refresh my browser.  And Safari is the only browser where a manual refresh will help.  FF and Chrome are both completely unusable.

Dan_Stevens_
Level 10 - Champion Alumni

Re: Have you been experiencing significant difficulties using the community for the past 2/3 days?

Here's some more Safari interface issues - this one taken from the Ideas home page:

Space__Ideas___Marketo_Marketing_Nation_Community.png