How to re-store a deleted form?

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Champion Moderator

How to re-store a deleted form?

The truth is, you can not really restore the form but if you do not know the fields used on the form, there is a way to find that out and re-create the form.

 

If you know the web-page, this form was embedded on, do following to find out the form fields:

  • Create a smart list to find all the leads who filled out a form on that specific web-page. Use From Name is any since you will not be able to  select the form name now. Add Web Page constraint and put the page URL form was embedded on:
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  • Go to People Tab to see all the leads who filled out the form:
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  • Double click on any of the lead to go to Lead Details page:
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  • Go to "Activity Log" of the lead detail page and filter the activities by web and find out the form which was deleted:
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  • Double click on the "Filled Out Form" activity within Activity log and you will find all the form fields.

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Re-create the form with these fields and get it replaced on the web-page/marketo LP. Hope this will help.

4 REPLIES 4
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Level 4

Re: How to re-store a deleted form?

Hello Amit,


Marketo support is also able to bring back some deleted assets. Please check with them on what they can bring back for you.

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Champion Moderator

Re: How to re-store a deleted form?

Yes, Marketo Support can bring back some deleted assets but web-form is not one of them unfortunately.

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Re: How to re-store a deleted form?

Yes, Amit is correct. Marketo support won't be able to restore deleted forms, but then the only way is to manually recreate the form or to clone it if you remember the original form it got cloned from. 

Marketo Support cannot restore deleted programs or campaigns as well. Marketo Support can only restore deleted leads, emails, and landing pages within a certain amount of time after deletion.  Landing pages and emails that are assets of a deleted program cannot be restored.

Regards: Monika Nimmagadda
Marketo Certified Associate and Marketo Certified Expert.
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Level 4

Re: How to re-store a deleted form?

They cannot out of the box.  They can if they get creative, but it requires advanced knowledge of various support tools.