Marketo has achieved "Rated Outstanding, Assisted & Self-Service, San Mateo" certification from the Technical Services Industry Association (TSIA), the leading association for technology services. To achieve this distinguished certification, Marketo participated in a rigorous audit process that evaluated over 190 best-practices for delivering industry-leading technical support. After the evaluation was complete, the TSIA determined that Marketo's assisted and self-service technical support processes exceeded industry benchmarks.
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