Is there a way to track email replies?

Anonymous
Not applicable

Is there a way to track email replies?

When a lead record receives a Marketo email and looks like it is coming from the lead owner, can the replies to the lead owner be tracked? Is there a piece of code or token that I can input into the reply field?
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Josh_Hill13
Level 10 - Champion Alumni

Re: Is there a way to track email replies?

I believe this can only be done if the email was sent from Sales Insight or the OUtlook/gmail plugins.