Re: Can no longer move smart campaigns to folders within a program

Anonymous
Not applicable

Can no longer move smart campaigns to folders within a program

Starting today, I can no longer move smart campaigns to sub folders within a program. This problem is not limited to a specific program.

Everytime I try to move a smart campaign within a program, I only receive this error message:

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I am admin, so why would I suddenly have “limited access”?

Moving other types of local assets within programs still works. Only moving smart campaigns seems to be a problem.
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3 REPLIES 3
Josh_Hill13
Level 10 - Champion Alumni

Re: Can no longer move smart campaigns to folders within a program

Weird. Did you call Support?

Did you try logging in/out? Sometimes I have odd issues with new folders and moving things in Programs, but never a permission prob,
Anonymous
Not applicable

Re: Can no longer move smart campaigns to folders within a program

Yes, I’ve tried that. But it didn’t help.
Anonymous
Not applicable

Re: Can no longer move smart campaigns to folders within a program

I just received an answer by the support team:

“This is a know issue and affecting more users at the present.
Engineers are already working on that but I don't have yet time frame when it will be resolved.”