2 Replies Latest reply on Apr 29, 2015 12:41 PM by Kelley Sandoval

    Engagement Stream - Emails vs. Programs

    Kelley Sandoval
      I'm wondering is there a benefits to have default programs inside of an engagement stream vs. using emails. See the screen shot below. Or should we always just use emails in the steams? What is the easiest - but also most beneficial for reporting purposes?