Re: Report or Smart List for bounces from email sent by sales rep

Anonymous
Not applicable

Report or Smart List for bounces from email sent by sales rep

I'm looking for the best way to figure out how to identify the bounced emails (as well as email addresses) that occured from an email blast by a sales rep. The sales rep sent emails out of SFDC to around ~300 leads/contacts from the same company in the last 2-3 weeks. He wants to know which emails addresses are invalid/bounced. Thanks for the help!
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Josh_Hill13
Level 10 - Champion Alumni

Re: Report or Smart List for bounces from email sent by sales rep

If you have the list of emails or the name of the email you can use a smart filter like

Sales Email Was Sent = X
Email Invalid=T

OR

Sales Email Bounced=X

Then adjust your view to look at the fields like Email Bounced Reason, etc.