Issue with Excluding Previous Smart Campaigns

[Eric_Marcelino]

Hello Marketo Community,

My team members and I have been experiencing issues this week specifically when creating a new smart campaign and attempting to exclude an old campaign from the same program or other programs. This has never happened before. Have any of you experienced this issue as well? What should we do?

Thanks,

Eric 
Marketing Campaign & Demand Generation Manager

[Dory_Viscoglio]

Hey Eric, can you put a screenshot of the filters that you're using to try to exclude? Maybe there's an issue there? Otherwise, maybe open a support ticket and they can review. 

[Eric_Marcelino]

Hi Dory,

Thank you for the quick reply. Here is a perfect example: See how i am trying to search for the smart campaigns under the program i am working on - None of the other previous campaigns which have been sent appear. 

[Dory_Viscoglio]

Hmm, that's definitely a little strange. If you aren't able to get it by searching maybe for 0302_P1-target or 0306_P2-target, I'd reach out to support.

[Eric_Marcelino]

Will do. 

Thanks Dory.