My form won't link as it should

Anonymous
Not applicable

My form won't link as it should

My form won't go to the "Thank You" page that I have linked it to.  How can I fix this?

To elaborate, I have two forms and three landing pages created.  When a person fills out the first form (on the first landing page) and clicks "submit", it takes them to the second landing page (that houses the second form).  When they fill out the second form and click "submit" it should take them to the third and final "Thank You" landing page.  Instead of taking them to the Thank You page , it takes them to our main (company) webpage.

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3 REPLIES 3
Adam_Vavrek1
Level 9 - Champion Alumni

Re: My form won't link as it should

Was the landing page created in Marketo or is it an external URL? If the latter, did you choose the drop-down "External URL"? Also, are you sure you have added the correct form on the landing page?

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Anonymous
Not applicable

Re: My form won't link as it should

The landing page was created in Marketo (as with the others).  I have double, triple, quadruple checked and it is choosing to go to the "Landing Page" option and to the correct Landing Page (as shown below).  Perhaps, is there a limit to the amount of re-directs a form progression can have?

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Anonymous
Not applicable

Re: My form won't link as it should

I checked back and found that I incorrectly added the re-direct link to the form when I added it to the landing page.  So although I had the form settings properly set up in the form; I did not do so in the landing page.

Thank you for the help!