Munchkin Code is not logging interesting moments in marketo

Anonymous
Not applicable

Munchkin Code is not logging interesting moments in marketo

Munchkin Code is not logging interesting moments in marketo – 

 

Munchkin code is behind a firewall- 

We were told that this wouldn't be a problem – and perhaps this is a problem in why we are not getting any interesting moments. 

 

What are your thoughts? 

 

Best,

Arielle 

Tags (1)
4 REPLIES 4
SanfordWhiteman
Level 10 - Community Moderator

Re: Munchkin Code is not logging interesting moments in marketo

Munchkin never logs interesting moments directly. It logs page views and clicked links. It's up to you to use a flow to elevate some of those to IMs. Using a firewall is mandatory and doesn't affect Munchkin's operation (if you're hosting Munchkin, that's just the underlying JavaScript code anyway. The view and click events go to Marketo's servers no matter what).
Bruce_Jeffers
Level 4

Re: Munchkin Code is not logging interesting moments in marketo

@Arielle -- Yes, as Sanford said, you actually get to define what your Interesting Moments are (or aren't), and then you'll need to create a program with triggers and flows that mark those activities as Interesting Moments.

Here's an example of one we've made:

0EM50000000T4qL.png

0EM50000000T4qQ.png

Hope that helps.
Anonymous
Not applicable

Re: Munchkin Code is not logging interesting moments in marketo

Thank you both very much. I have set up a trigger of interesting moment - web - filled out form (on our website) 


I reallllllly appreciate it! 

Best,
Arielle
SanfordWhiteman
Level 10 - Community Moderator

Re: Munchkin Code is not logging interesting moments in marketo

@Arielle - Sounds good.  Not to confuse matters, but a Filled Out Form activity is not actually a Munchkin thing.  However, having Munchkin loaded is (almost) always advisable so you might as well think of everything as one activity tracking package.