Re: Custom Activity Fields in "Activity is Updated" Trigger?

Anonymous
Not applicable

Custom Activity Fields in "Activity is Updated" Trigger?

Can custom SFDC activity fields be used as constraints in the "Activity is Updated" trigger?  Similar to how you can reference custom fields on the "Opportunity is Updated" trigger.

Thank you!

Austin 

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2 REPLIES 2
Adam_Vavrek1
Level 9 - Champion Alumni

Re: Custom Activity Fields in "Activity is Updated" Trigger?

Hi Austin,

You can filter on whether there has been an Activity logged but you cannot enter constraints based on type, such as Email, Meeting, Call, etc. You can enter other constraints such as Owner, Priority, and Date.
Anonymous
Not applicable

Re: Custom Activity Fields in "Activity is Updated" Trigger?

I'm trying to create an email that goes out when a voicemail is left to a lead. In SalesForce, this is captured by logging a call (activity) and placing either "lvm", "vm", or "voicemail" in the subject.

Using the Activity is Logged trigger, I hope to accomplish the above. However, when actually logging a call in SalesForce, the trigger does not fire. 

The activity is captured in the sync, as I can see the Activity in the Activity Log of the lead.
Can't figure out what I'm doing wrong.

Thanks - Greg