Re: From: token

Anonymous
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From: token

I want to havethe first name and last name of the lead owner on the FROM line of the email. I think I need to use 2 tokens (first name/last name to do this,  but that is giving me an error.

Any input?
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10 REPLIES 10
Anonymous
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Re: From: token

What is the error you are getting?  Are you using the token picker to add the token to ensure the formatting is correct?
Anonymous
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Re: From: token

Yes,  I'm dragging the token over from INSERT ELEMENTS,  The error is

"Mkt logic exception }}lead.lead owner last name:default=Broderson}} Token is not a valid token format"

Anonymous
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Re: From: token

Can you confirm that the token format is:  {{lead.Lead Owner First Name:default=edit me}}

Your example shows the first two brackets being backwards.  Is that an editing error or what it is actually displaying?
Anonymous
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Re: From: token

Yes,  that is what is displaying.  Attached is a snapshot of the error0EM50000000QOzF.jpg
Anonymous
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Re: From: token

Can you send me a link to the email where this is happening?
Anonymous
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Re: From: token

I removed the tokens in the FROM line for now,  so that I could test,  but here is the email

https://na-sj01.marketodesigner.com/ds?explictHostname=app-sj01.marketo.com#EME1197
Anonymous
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Re: From: token

Click on the email in the tree and then send me the URL in the browser.
Anonymous
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Re: From: token

Hi Deb,

Go take a look at the email.  I just entered in the two tokens and it seems to have approved.  

Thanks,
Cheryl
Anonymous
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Re: From: token

thanks so much. You are terrific.