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Re: Marketo Tracking Links Showing Up in Email

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Anonymous
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Marketo Tracking Links Showing Up in Email

Our emails contain embedded links. We've noticed that the marketo tracking links are appearing in our emails next to the embedded links. Has anyone experience something similar? And how did you solve it?

Thanks in advance!


Andrea

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Anonymous
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Re: Marketo Tracking Links Showing Up in Email

I'm wondering if there is a misplaced / leftover HTML tag somewhere near the links that is causing the issue.  Do you have someone that can proof the HTML code of the email's body copy to check for this?

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Anonymous
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Re: Marketo Tracking Links Showing Up in Email

Please provide an example of what is appearing in your sent email.  Is it an HTML email?
Anonymous
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Re: Marketo Tracking Links Showing Up in Email

Anonymous
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Re: Marketo Tracking Links Showing Up in Email

Are you sending from Outlook via Send and Track or from Salesforce via Send Marketo Email?

Anonymous
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Re: Marketo Tracking Links Showing Up in Email

Nope! We are sending through a Marketo campaign via the Send Email flow step. Lead goes through the campaign flow (i.e. they receive the email) upon completing our signup form.
Anonymous
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Re: Marketo Tracking Links Showing Up in Email

Is the email signature with the links in the Email Template or in the email itself?
Anonymous
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Re: Marketo Tracking Links Showing Up in Email

The email signature w/ the links is within the email itself. We are using a blank template for this email.
Anonymous
Not applicable

Re: Marketo Tracking Links Showing Up in Email

I'm wondering if there is a misplaced / leftover HTML tag somewhere near the links that is causing the issue.  Do you have someone that can proof the HTML code of the email's body copy to check for this?