Re: problems with snippets

Michelle_Tizian
Level 10

problems with snippets

I'm having problems with snippets today. I tried editing one from design studio by copying the text from HTML and it doesn't work for me.  I tried copying the text from the HTML editor and I can't pasted it on the text window.  So I cloned another snippet and modified it, but when I tried to edit the text again, it wouldn't work, and when I previewed the text version, it has the old text content.  Anyone else having this problem?
Tags (1)
6 REPLIES 6
Anonymous
Not applicable

Re: problems with snippets

It's not working for me either - BUG!
Anonymous
Not applicable

Re: problems with snippets

Hi Michelle,

We are experiencing the same problem as are our clients. I have notified Marketo Support and will update this discussion on their response.

Kat
Michelle_Tizian
Level 10

Re: problems with snippets

Thanks Kat. 
Anonymous
Not applicable

Re: problems with snippets

We are havig the same issue. 
Sean_McCombs
Level 4

Re: problems with snippets

This is a known issue that our Engineers are working to fix. If you have not done so already, please create a case so that we associate your case and reach out once fixed.
Sorry for the inconvenience.
Thanks.
Michelle_Tizian
Level 10

Re: problems with snippets

Thanks Sean.  I logged a case for this. Is there an ETA on the fix?