Re: Feb 2013 Release: Smart Lists Referring to Revenue Stage are Failing

Anonymous
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Feb 2013 Release: Smart Lists Referring to Revenue Stage are Failing

With the Feb 2013 release over the weekend, smart lists in campaigns that were referring to the "Lead Revenue Stage" field were automatically updated to refer to "Revenue Stage" instead. Unfortunately, all of these campaigns are now failing. I'm getting notifications saying "The Smart List contains an error so the campaign was stopped."

When I look at the smart list, there are no red squiggly lines indicating any problems. However, the campaign won't run.

If I delete the filter for Revenue Stage and recreat it, all works fine. I have also noticed that this filter has changed so that you can no longer refer to multiple stages. You have to use multiple filters to refer to each stage separately.

Marketo provided no hint in the release notes that this would be a problem. I just wanted to alert Marketo and other admins to this problem so you can go in and fix your smart lists.

Regards,
Sheila
6 REPLIES 6
Anonymous
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Re: Feb 2013 Release: Smart Lists Referring to Revenue Stage are Failing

Thanks for the heads up.  This should not be happening and we will look into this and get it fixed asap.
Anonymous
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Re: Feb 2013 Release: Smart Lists Referring to Revenue Stage are Failing

Thank you Shiela, even when i got the error about the "red squiggly" i did not notice it in my list so even i was baffled about it. Anyways thank you so very much for the headsup and I hope Marketo sends us notifications going forward about changes like this.  
Anonymous
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Re: Feb 2013 Release: Smart Lists Referring to Revenue Stage are Failing

Here too
Anonymous
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Re: Feb 2013 Release: Smart Lists Referring to Revenue Stage are Failing

I just noticed that the "Lead Revenue Stage" field doesn't show in lists anymore either. You can add it as a column, but it doesn't actually display when viewing the list.
Anonymous
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Re: Feb 2013 Release: Smart Lists Referring to Revenue Stage are Failing

Hi Matt,
The "Lead Revenue Stage" filter has been replaced with a filter called "Revenue Stage". Any existing reference in smart lists was automatically updated from Lead Revenue Stage to Revenue Stage - but it didn't quite updated properly. Hence my origial post.

So just use "Revenue Stage" going forward.
Regards,
Sheila
Anonymous
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Re: Feb 2013 Release: Smart Lists Referring to Revenue Stage are Failing

Hello,

We've identified the issue affecting a subset of our customers and we've fixed it on Wednesday evening.  If you're still encountering a campaign or smartlist failure, please let us know by emailing support@marketo.com.  Thanks.

TJ