Get deleted leads from the api

[Anonymous]

I want to get a list of deleted leads from a provided date. I tried this, but it didn't worked :

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:mkt="http://www.marketo.com/mktows/">

   <soapenv:Header>

<mkt:AuthenticationHeader>

...
</mkt:AuthenticationHeader>

   </soapenv:Header>

   <soapenv:Body>

      <mkt:paramsGetLeadChanges>

         <startPosition>

            <activityCreatedAt>2013-10-28T01:00:00-05:00</activityCreatedAt>

         </startPosition>

         <activityFilter>

            <includeTypes>

               <activityType>DeleteLead</activityType>

            </includeTypes>

         </activityFilter>

  </mkt:paramsGetLeadChanges>

   </soapenv:Body>

</soapenv:Envelope>

I deleted a lead to make a test, and the return count remained to 0.

Did I do something wrong?

Emmanuel

[Anonymous]

The application sets a soft delete for a period of time. Those records are no longer acessible. 

Please review and vote for that idea:
http://community.marketo.com/MarketoIdeaDetail?id=08750000000HPvpAAG

[Anonymous]

Thanks for your answer. Do you know how right now I could know when leads are deleted?

And if my request don't works, then why does the activity type "Delete Lead" exists?

Emmanuel

[Anonymous]

The activity "Delete Lead" remains valid through the UI as long the leads have soft delete set to false.

The ActivityType DeleteLead defined in the WSDL is not an action; it is the action taken. If none id deleted it returns count 0.

[Anonymous]

Emmanuel - When Marketo is synced to a SalesForce instance and the lead from Marketo is deleted and also set to remove from SFDC (see below screenshot), you can use the "DeleteLeadFromSales" activity type and get a list of deleted leads.

 

Here is the test I ran:

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>

<ns2:paramsGetLeadChanges xmlns:ns2="http://www.marketo.com/mktows/">

    <startPosition>

        <activityCreatedAt>2013-10-25T15:14:13.034-07:00</activityCreatedAt>

    </startPosition>

    <activityFilter>

        <includeTypes>

            <activityType>DeleteLead</activityType>

            <activityType>DeleteLeadFromSales</activityType>

        </includeTypes>

    </activityFilter>

    <batchSize>100</batchSize>

</ns2:paramsGetLeadChanges>

Response:

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>

<ns2:successGetLeadChanges xmlns:ns2="http://www.marketo.com/mktows/">

    <result>

        <returnCount>25</returnCount>

        <remainingCount>0</remainingCount>

        <newStartPosition>

            <latestCreatedAt xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>

            <oldestCreatedAt>2013-10-25T15:14:13.034-07:00</oldestCreatedAt>

            <activityCreatedAt>2013-10-25T15:14:13.034-07:00</activityCreatedAt>

            <offset>ID:12281825</offset>

        </newStartPosition>

        <leadChangeRecordList>

            <leadChangeRecord>

                <id>12281801</id>

                <activityDateTime>2013-10-25T17:37:57-05:00</activityDateTime>

                <activityType>Delete Lead from SFDC</activityType>

                <mktgAssetName>sd 1</mktgAssetName>

                <activityAttributes>

                    <attribute>

                        <attrName>Lead ID</attrName>

                        <attrType xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:nil="true"/>

                        <attrValue>1321071</attrValue>

                    </attribute>

                </activityAttributes>

                <mktPersonId>1321071</mktPersonId>

            </leadChangeRecord>

            <leadChangeRecord>
.......

        </leadChangeRecordList>

    </result>

</ns2:successGetLeadChanges>