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Re: How to Suppress Certain Leads within Program from SFDC Sync?

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Anonymous
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How to Suppress Certain Leads within Program from SFDC Sync?

We are setting up an email program in Marketo that will be sent out to a large list of new leads. The email will drive leads to a landing page with a form to fill out. This program is synced to SFDC - the catch is, we only want to sync members who have completed the form to SFDC. In some preliminary tests, it seems like every lead we add to the invitee static list gets synced to SFDC automatically (and not by a Smart Campaign).

Is there a way to "isolate" leads who haven't completed the form so that they are only synced to SFDC when they fill out the form? Ideally, we would want to keep them within the same program.

Any ideas?
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Josh_Hill13
Level 10 - Champion Alumni

Re: How to Suppress Certain Leads within Program from SFDC Sync?

Itay is correct.

Whenever you connect a Program to an SFDC Campaign, it auto syncs ALL leads who become Members of that Program at ANY status.

Personally, I am fine with this, but if you aren't using SFDC Qs, then it could be an issue to sync all leads.

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Itay_Billet4
Level 8

Re: How to Suppress Certain Leads within Program from SFDC Sync?

Hi Jonathan, I had the exact same question a while ago. Unfortunatelly, you'll have to cancel the SFDC campaign - program  sync and use the "add to SFDC campaign" flow step to sync only leads who filled out the form. This way, the "invited" will remain in the program and won't be synced to SFDC

You can find this discussion here: http://community.marketo.com/MarketoDiscussionDetail?id=90650000000Pc74AAC
You can also vote for an idea about this topic: https://community.marketo.com/MarketoIdeaDetail?id=08750000000HnEkAAK


Itay
Josh_Hill13
Level 10 - Champion Alumni

Re: How to Suppress Certain Leads within Program from SFDC Sync?

Itay is correct.

Whenever you connect a Program to an SFDC Campaign, it auto syncs ALL leads who become Members of that Program at ANY status.

Personally, I am fine with this, but if you aren't using SFDC Qs, then it could be an issue to sync all leads.