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Re: Engagement Stream Cadence

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Benjamin_Ortiz1
Level 4

Engagement Stream Cadence

Say I have an engagement program with 7 emails. Once a lead enters this program I want them to recieve email 1 right away, email 2 in 15 days, email 3 in 7 days etc....

How do I accomplish this with stream cadence? It looks like I can only set a recurring time like "12PM on Monday every 2 weeks"



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Anonymous
Not applicable

Re: Engagement Stream Cadence

Ben,

Engagement programs are in their infancy and don't support that advanced timing yet (except as Josh outlined above). You may want to use a standard program with smart campaigns for now.

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4 REPLIES 4
Josh_Hill13
Level 10 - Champion Alumni

Re: Engagement Stream Cadence

You might have to create multiple streams and have them bounce around them, but I'd have to check on that.
Anonymous
Not applicable

Re: Engagement Stream Cadence

Ben,

Engagement programs are in their infancy and don't support that advanced timing yet (except as Josh outlined above). You may want to use a standard program with smart campaigns for now.
Anonymous
Not applicable

Re: Engagement Stream Cadence

We set an engagement nurture to start today -- I think.  Leads were imported directly into the program and all content was activated.  But we're not seeing any sends.  The first stream cast was scheduled for today at 1PM PDT.  The dashboard says that our next cast is not for 5 days, which would be the scheduled cast for stream 2.  But stream 2 is transition rules based on stream one.  What did we miss?  Is there a hidden way to activate the stream?
Josh_Hill13
Level 10 - Champion Alumni

Re: Engagement Stream Cadence

Now that I've gone through the Engagement Setup, I would clarify my answer above:

Stream 1: 7 Days - each time Stream 2 sends an email, the Lead joins Stream 1.
Stream 2: 15 days - with Transition Rule that each time Stream 1 sends an email, the lead joins Stream 2.


@ Travis - did you activate content on both streams?