Smart List vs. Campaign Members

[Anonymous]

Hi, 

I have created smart lists within Marketo and the leads are appearing when I am looking at them in the lead database. I have created an outbound campaign and included the "members of smart list" within the Smart List tab of the Smart Campaign but when I go to schedule the Smart List Status says is set to affect 0 leads. Is there a reason why the leads aren't being pulled from the Smart List into the Smart Campaign?

Thanks,
Carleigh

[Anonymous]

There could be a variety of factors that could be causing this, such as:

 
- They have opted out, are marketing suspended, or have an invalid email
- There could be other smart list filters or triggers you are using that cause this
- You could have your smart campaign set to only allow for leads to be run through the flow once
- etc.

If you take a screenshot that could help in understanding what is going on with your smart campaign.

Taylor