Re: Progression Status All Blank?

Anonymous
Not applicable

Progression Status All Blank?

How come the progression status of a campaign (main page when you click the campaign) would all be blank? How do I get a quick snapshot of # sent, delivered, clicked, etc.? I thought it would show up here. 
2 REPLIES 2
Anonymous
Not applicable

Re: Progression Status All Blank?

You must specify a channel with program statuses for you program and then create smart campaigns with a Change Program Status flow action that will change the prrogram status to the desired value.  Normally the smart list of the smart campaign would use a trigger (e.g. Clicked Link in Email), but you can use a filter rather than a trigger to find the appropriate leads and run the smart campaign as a batch.  The Child Campaign Overview help article explains this in more detail.

Anonymous
Not applicable

Re: Progression Status All Blank?

Easy error to make: progression statuses are not automatically assigned, even if they match email report metric names.  Typically you'll have campaigns listening to an action for each status.  This can get complicated, but they will be standard within the channel, so with program cloning this shouldn't take too much more effort.