Re: Form field in alert email

Anonymous
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Form field in alert email

We just launched a new website, including new Demo Request forms. The Demo Request form is a Marketo form, and it includes a Comments field which we did not have on our old form.

I am trying to update our email alerts to the sales team to include the new Comments field. However, Comments isn't a default token, and I can't figure out how to add it as a token.

Any tips? I am new to Marketo, and still getting comfortable with the system.
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2 REPLIES 2
Anonymous
Not applicable

Re: Form field in alert email

When you are designing the email, bring in the new field in via a token. See below.

If that field value isn't available, that's another issue. 

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Anonymous
Not applicable

Re: Form field in alert email

Thanks - the field value is not available. No idea why not...