Re: How do I code for Hebrew emails?

Anonymous · ‎10-04-2013

Has anyone successfully sent a Hebrew language email and have it render in an email client Right to Left as intended?
Here's an example of what I'm trying to send using this code, but it is not working for us.

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"
"http://www.w3.org/TR/html4/loose.dtd">
<html dir="rtl">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>An Example Hebre Email</title>
</head>
<body>
{{lead.First Name:default=Sir/Madam}} היקר 
אני מצפה לפגישתנו ומודה לך על זמנך היקר.
בברכה,
</body>
</html>

Anonymous · ‎10-04-2013

There is no special requirement to set right to left on Marketo. It is essentially a desktop setting. I am supporting EMEA region where we have a number of customers using Hebrew and Arabic successfully.

It is also important to be aware of character sets when importing lists: http://community.marketo.com/MarketoArticle?id=kA050000000L3GZCA0

Please review a previous post for details: http://community.marketo.com/MarketoDiscussionDetail?id=90650000000PK31AAG

Anonymous · ‎10-04-2013

bgomes,

You mention that

The content is composed using the native character set.
The justification is set from right to left.

Please can you share with us the HTML that you use? You can strip out the bulk of your email template, I just want to see the coding behind it.

Also when I paste in Hebrew text (becomes left to right when I paste) into the subject line, will it render right to left on outlook in the middle eastern email clients?

Anonymous · ‎10-04-2013

It is driven by locale settings. I did not set any special HTML, CSS or JavaScript.

I can even use English and set my desktop to render from right to left.
Browsers, email clients, word processors and everything else will work that way. I can go as far as setting Japanese, from top to bottom.

Just to be clear, most applications are totally agnostic and will work according to the locale settings.

Anonymous · ‎10-07-2013

bgomes,

I'm having this same problem working in Arabic, a right-to-left language. I have checked the encoding on my browser, and in Oulook and in the template. Everything is set to UTF-8.

You seem to be saying that we have to set the OPERATING SYSTEM to Arabic in order for this to work. Is that correct?

I also send emails in English, German, French and Russian, often on the same day. Plus, forgive my ignorance if this isn't correct, but won't changing the locale also change the keyboard, the language used in dialog boxes, the date and time etc., and require a reboot each time?

This doesn't really seem like an answer to the problem.