Re: Clearing Test Results from an Engagement Program

Anonymous
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Clearing Test Results from an Engagement Program

Is there any way to clear test data from an engagement program? We've been testing ours and we want to start it up, and although I removed all the members we don't seem to be able to clear the reporting so our exhausted content warnings are showing and our results from the actual campaign will be skewed. 
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Anonymous
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Re: Clearing Test Results from an Engagement Program

The exhausted content warning will go away after you run a cast.  When you add a piece of content to a stream, it clears the exhausted content flag but removing the leads will not clear it until another cast is run.
Anonymous
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Re: Clearing Test Results from an Engagement Program

Clone the entire program after testing?
Anonymous
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Re: Clearing Test Results from an Engagement Program

You can also remove all the leads from the program using the "Not in Program" change program status.  This will remove metrcis associated with them as well.