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Is the default for the token set to display "1"?
Is this a True False field? If so, it will return "1" in an email instead of "True"
Hello again! I just updated your support case but I thought I'd chime in here as well! You most likely have the field type set to Boolean (true/false) so when you enter in ANY value into the field, the system just sees that as a "true" for the presence of a value.
If you were to change that field type to Integer, it would then pass on the actual values the user/lead selected on to the field correctly.
Hope this helps and have a great evening!
That was it. I changed it and it works just like it should now. Thanks for the Boolean explanation and providing the fix.
Thanks to everyone for their suggestions. I really appreciate it.
I had this problem with two questions. I changed both of the fields to integers and one was fixed and the other was not.
The question I'm having issue with should have either a yes or no response. Thoughts on a fix? Should yes/no be something other than integer?