Re: WebEx

Anonymous
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WebEx

Any idea why all of the attendees for our Webinar held yesterday all came in as no shows vs attended?  We integrate with WebEx.
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5 REPLIES 5
Anonymous
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Re: WebEx

Erin,
We had this happen to us. Did the person running the Webinar try to upload documents beforehand? If they did, and then "ended" the meeting, WebEx considered that the end of the meeting.

I can walk you thru how to fix it if you need.

~J
Anonymous
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Re: WebEx

The presentation was uploaded.  I believe i know how to fix the status' from registered to attended instead of No show, however we would like to avoid having to do this in the future.  ( we like the automation.  :))
Anonymous
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Re: WebEx

If it was pre-uploaded and the person "ended" the meeting instead of just closing it, that's why the statuses were changed.
Anonymous
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Re: WebEx

Hmmm, I will have to check with her.  Thanks for helping out Jaime!!!
Anonymous
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Re: WebEx

NP! Keep in touch.