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Re: 'Campaign Assigned' coming along for the ride when contacts are cloned

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Anonymous
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'Campaign Assigned' coming along for the ride when contacts are cloned

Our sales force sometimes uses CLONE to help expedite the creation of new contacts in SFDC. I just realized that this cloning was also bringing along our CAMPAIGN ASSIGNED field, which is used to hold the current nurturing campaign status. 

Is there a way in SFDC or Marketo to prevent this from happening? 
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Anonymous
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Re: 'Campaign Assigned' coming along for the ride when contacts are cloned

Did a quick search, looks like this is a common problem (people want to be able to choose which fields are cloned); they suggest creating a custom Clone button that doesn't pass those particular field values. 

https://success.salesforce.com/questionDetail?qId=a1X30000000KpxNEAS

HTH!

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Anonymous
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Re: 'Campaign Assigned' coming along for the ride when contacts are cloned

Did a quick search, looks like this is a common problem (people want to be able to choose which fields are cloned); they suggest creating a custom Clone button that doesn't pass those particular field values. 

https://success.salesforce.com/questionDetail?qId=a1X30000000KpxNEAS

HTH!
Anonymous
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Re: 'Campaign Assigned' coming along for the ride when contacts are cloned

Wow thanks Jason. I did some quick Googling earlier and came up with "Salesforce needs to implement this feature! Argh!".

This is far more useful and I'll have to give it a try. Will post back my results!