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Re: Adding Champion Vs Challenger Campaign to Campaign

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Anonymous
Not applicable

Adding Champion Vs Challenger Campaign to Campaign

We created a Champion vs Challenger: Whole email A/b test.  We went through all the instructions and it looks to be 100% correct, but when we add the email with the test in it, the campaign only sends the one email.  Any idea why that is?
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Dory_Viscoglio
Level 10

Re: Adding Champion Vs Challenger Campaign to Campaign

Hi David, are you trying to do a batch or triggered campaign? If it's a batch campaign, you cannot run a champion/challenger test here -- they only work on triggered campaigns. You would need to use an email program to accomplish this.

That said, our standard workaround is to create a list and have a triggered campaign that runs when someone is added to the list. Then, run a batch campaign to add everyone who you want to receive the mailing onto that list. This way, you can have a triggered campaign with the champion/challenger test. 

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Dory_Viscoglio
Level 10

Re: Adding Champion Vs Challenger Campaign to Campaign

Hi David, are you trying to do a batch or triggered campaign? If it's a batch campaign, you cannot run a champion/challenger test here -- they only work on triggered campaigns. You would need to use an email program to accomplish this.

That said, our standard workaround is to create a list and have a triggered campaign that runs when someone is added to the list. Then, run a batch campaign to add everyone who you want to receive the mailing onto that list. This way, you can have a triggered campaign with the champion/challenger test. 
Anonymous
Not applicable

Re: Adding Champion Vs Challenger Campaign to Campaign

Scratching my input here... Dory is crushing it today!
Dory_Viscoglio
Level 10

Re: Adding Champion Vs Challenger Campaign to Campaign

Hahaha, some days I have more time to answer than other days... 
Anonymous
Not applicable

Re: Adding Champion Vs Challenger Campaign to Campaign

Thank you, this was very helpful.