Salesforce Activity History Not Populating w/ Email Info

Anonymous
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Salesforce Activity History Not Populating w/ Email Info

We have our integration set up to display sends, opens and clicks in SF activity history, but as of a few days ago, they stopped showing up.

Is anyone else experiencing this? Or does anyone know of a connection needing to be refreshed or something to fix the issue?
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2 REPLIES 2
Anonymous
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Re: Salesforce Activity History Not Populating w/ Email Info

Is the rest of the Salesforce integration still working? Did you make any changes in admin to tell the system to stop sending those activities?
Anonymous
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Re: Salesforce Activity History Not Populating w/ Email Info

Hi Jason,

The rest is working fine and nothing has changed. First thing I checked. New leads are syncing over, records are updating, the activities are SHOWN as enabled...but nothing is coming through for a few days now.