Re: Track clicks in a forwarded email

Anonymous
Not applicable

Track clicks in a forwarded email

I'm trying an experiment for forwarded emails.  If someone forwards an email to a colleague, who then clicks on the CTA in the email, what's the best way to track the click to the clicker and not the original recipient?

Do you use a 'Forward to a Friend' type link in the email (and if so, how?), or some other type of tracking?

Thanks!

Andrew

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3 REPLIES 3
Josh_Hill13
Level 10 - Champion Alumni

Re: Track clicks in a forwarded email

I don't think you can entirely track the clicks on those.

You could do a smart list to look for people who received a forward and if they clicked in the same email.
Justin_Cooperm2
Level 10

Re: Track clicks in a forwarded email

Yes, you would use our forward to a friend functionality in the email. If they click "Forward" in their email client, however, it won't work. It is techincally impossible.
Anonymous
Not applicable

Re: Track clicks in a forwarded email

Thanks for your helpful responses, Josh and Justin.  I'll check both options out and see what we can do!