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Re: Can't see the option for Segmentation

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Anonymous
Not applicable

Can't see the option for Segmentation

Would there be a reason I can't seem to see the option to create a new Segmentation in the Lead Database? Is it a feature you need to activate or should it be in the program automatically?
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Alex_Stanton1
Level 9 - Champion Alumni

Re: Can't see the option for Segmentation

Check the edition - if it is Spark you might not have access to it.

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4 REPLIES 4
Josh_Hill13
Level 10 - Champion Alumni

Re: Can't see the option for Segmentation

  • you may not have access to it. Check your user permissions.
  • you may be at the max of 20 segmentations.
Once it is created, your segmentation will appear as a filter in the smart lists.
Anonymous
Not applicable

Re: Can't see the option for Segmentation

I have Full Access to Marketo, and there is 0 segmentations set up in the Lead Databases. Should I open a ticket?
Anonymous
Not applicable

Re: Can't see the option for Segmentation

I'm having the same issue.

Alex_Stanton1
Level 9 - Champion Alumni

Re: Can't see the option for Segmentation

Check the edition - if it is Spark you might not have access to it.