email suspended and marketing suspended

Anonymous
Not applicable

email suspended and marketing suspended

can someone please let me know what is the diferrence between email suspended and  marketing suspended fields?

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4 REPLIES 4
Justin_Cooperm2
Level 10

Re: email suspended and marketing suspended

Email suspended is temporary and occurs due to a bounce that may not be a fatal error. That suspension lasts 24 hours.

Marketing suspended means that no emails will go out to that person moving forward at all, until that status changes. 
Michelle_Tizian
Level 10

Re: email suspended and marketing suspended

Marketing Suspend = you can change the status for a record so a lead can receive or not receive emails.
Email Suspend = As Justin mentioned above. But you also can't change the status yourself.  
Dory_Viscoglio
Level 10

Re: email suspended and marketing suspended

Also, with Email Suspend, even after the 24 hour hold expires, it will still say true in the field. Just know that it doesn't necessarily mean that they are currently suspended.
RBlackwell
Level 1

Re: email suspended and marketing suspended

Very helpful to know! Thank you.