Re: I'm not seeing smart list populate in follow-up email step of a GTW Marketo event

Anonymous
Not applicable

I'm not seeing smart list populate in follow-up email step of a GTW Marketo event

Hi!

I created a webinar event, successfully went through the invite, register, attend, and no show progressions and am now trying to send a follow up email. Program name "WB-2014.03.13 Test w/ Claire"

The issue is that no leads are populating in the follow up email step. I do however see that the program has had two successful attendees and two no shows.

This is what I have tried so far to no avail:
SMART LIST
Smart list --> program status changed
Smart list --> program status changed; constraint new status ">registered"
Smart list --> program status changed; constraint new status ">attended"
Smart list --> program status changed; constraint new status ">attended" and ">no show"

I also tried each of these with Member of List is "[Webinar event]", and the use any filters

FLOW STEP
Send email with constraint per if attended or did not attend.

Any tips?

Thanks!
-Dan
Tags (1)
3 REPLIES 3
Josh_Hill13
Level 10 - Champion Alumni

Re: I'm not seeing smart list populate in follow-up email step of a GTW Marketo event

You should just use 

Member of Program, Member Status IS Attended or No Show.

There is no reason to use Program Status Changed here.
Anonymous
Not applicable

Re: I'm not seeing smart list populate in follow-up email step of a GTW Marketo event

Thanks, Josh.

It still doesn't seem to be working. This is what I'm seeing (images below).

Do you have any other suggestions?

0EM50000000Rb31.jpg
0EM50000000Rb2r.jpg0EM50000000Rb2m.jpg
Anonymous
Not applicable

Re: I'm not seeing smart list populate in follow-up email step of a GTW Marketo event

Actually I just figured it out - the member status should be IS ANY instead of IS.

Thanks!
-Dan