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When are my leads opening my emails?

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Anonymous
Not applicable

When are my leads opening my emails?

Hi Community! 

I know there is a way but I cant seem to figure it out.  How can I see when my leads are opening my emails, clicking on my emails, etc. Any help would be appreciated as this is a current debate in my office as to when is the best time to send out our monthly newsletter!! Thanks!
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Edward_Masson
Level 10

Re: When are my leads opening my emails?

There is email time reports in Revenue Cycle Explorer. Its an add on feature you have to pay for from Marketo.

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Edward_Masson
Level 10

Re: When are my leads opening my emails?

There is email time reports in Revenue Cycle Explorer. Its an add on feature you have to pay for from Marketo.
Anonymous
Not applicable

Re: When are my leads opening my emails?

Thanks! Its annoying how many things are add on's when they are described you during training/learning passport. 
Anonymous
Not applicable

Re: When are my leads opening my emails?

A work around would be to ensure that a progression step for "opened" email as a trigger is included in your program. You could then look at the timestamp for their progression status and have a general idea of when they are sent out. (Same for clicked, etc)

Also, if you're using the email blast program, there is a built in dashboard that shows when the email was opened. In order for this to work, you have to send your QA through a different program, because it includes the timeline for every smart campaign in the program. 

Hope that helps!