AnsweredAssumed Answered

Questions on Unsubscribe Feature

Question asked by Jignesh Bhate on May 10, 2019
Latest reply on May 10, 2019 by Sanford Whiteman

I have some doubts on the unsubscribe functionality - please help

  • I don't see the HTML code which says something like this 'This email was sent to ji***b*h@g** (I suppose this is picked up from {{lead.Email Address}} - please correct if I am wrong). So, where does this code gets picked up from and then made available in the email that gets delivered to the user?
  • Where do you see the code for the default unsubscribe page? How to override it?
  • If the above is available in HTML format, would it not be possible to pick up the email address from the HTML DOM and pre-populate it. I had seen several marketing emails which has this field pre-populated on the unsubscribe page. The default unsubscribe page template in Marketo asks the user to fill the email address in the field and then unsubscribe.