AnsweredAssumed Answered

Sync is broken

Question asked by Dan Stevens. Expert on Mar 12, 2019
Latest reply on Mar 18, 2019 by Dan Stevens.

Yesterday, we found out that the sync between Marketo and D365 is broken and generating the following error:

 

 

fault:

 

 

Sync Lead to Microsoft caught exception

 

 

exceptionMessage:

 

 

-2147220891 An unexpected error occurred.

 

 

Anyone else experiencing this? Marketo came back with:

 

“There's a few permissions errors in there, have any permissions changed or new workflows installed? In some other cases one of the causes was a workflow. This particular error message is https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/org-service/web-service-error-codes "ISV Code Aborted the Operation" but this could be due to the permissions error mentioned in the log -- specifically ”

 

We have not deployed any changes to production since our last deployment in February. We checked the plugin trace logs as well and do not see anything from the plugins.

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