Rich Text Editor - Text Area not showing

William_Prunier
Level 1

Rich Text Editor - Text Area not showing

Hi community!

I'm encountering an issue where the Rich Text Editor is not showing, so I can't update anything in it. See screenshot below.

image006.jpg

I ran into this several times when I edit Landing Page, the rich text editor always goes blank that I cannot edit, do you know why it happens and how to fix it?

I've tried to clean the cache of Marketo, but still, the issue is appearing.

William

1 REPLY 1
Priyank_Joshi3
Level 6

Re: Rich Text Editor - Text Area not showing

Hi William,

My best bet is that this issue must be temporary and must have got resolved on your end. If NOT, I'd suggest to log a support ticket.

Thanks!

Priyank