Re: Can anybody provide details on how to access the Marketo Sandbox?

Anonymous
Not applicable

Can anybody provide details on how to access the Marketo Sandbox?

Hi,

I'm trying to access our sandbox so that we can test some critical changes before implementing into production.

I'm new to Marketo and hope somebody can point me to an article that describes how to access and manage the sandbox environment.

cheers
adam
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5 REPLIES 5
Anonymous
Not applicable

Re: Can anybody provide details on how to access the Marketo Sandbox?

Hi Adam,
You'll have to contact your sandbox admin and ask them to invite you, the same way you would be granted access to the normal work environment.
Anonymous
Not applicable

Re: Can anybody provide details on how to access the Marketo Sandbox?

The previous administrator has left the company........

Do you know the URL to access the sandbox?
Josh_Perry1
Level 7

Re: Can anybody provide details on how to access the Marketo Sandbox?

In the past, Marketo did not give sandbox environments to all of their clients.  You might have to reach out to them directly and make sure you have a sandbox environment.  They could then tell you who the admin is of that environment and they could get you access.  
Anonymous
Not applicable

Re: Can anybody provide details on how to access the Marketo Sandbox?

We reached out to our rep when we were having trouble locating the user credetials for our sandbox. He worked with support to get us an invite to the account so that we could remove the previous admin and access the instance.
Anonymous
Not applicable

Re: Can anybody provide details on how to access the Marketo Sandbox?

The URL to acces the sandbox is the same as what you login to for your main instance, https://login.marketo.com/homepage/login. You will need support to add you as a user if you don't have one and the previous admin did not leave you credentials.