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Cannot Create New Email

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Mike_Mastropaol
Level 3

Cannot Create New Email

Anyone else having a problem creating new emails? This problem began for me today. No matter what I name a new email when trying to create one it says "an email with that name already exists, please choose another name". I've tried using different names, different templates, different web browsers, restarting...

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Mike_Mastropaol
Level 3

Re: Cannot Create New Email

Backend technical issue. Resolved by Marketo.

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4 REPLIES 4
Ankit_Dua
Level 6

Re: Cannot Create New Email

That's strange, have you tried reaching out to Marketo support?

Mike_Mastropaol
Level 3

Re: Cannot Create New Email

Yes. I opened a support ticket. Figured I'd see what anyone here had to say while I wait to hear back.

Ankit_Dua
Level 6

Re: Cannot Create New Email

Please do let us know about the cause.

Mike_Mastropaol
Level 3

Re: Cannot Create New Email

Backend technical issue. Resolved by Marketo.